Lean Enterprise
Digital Transformation



The Lean Digital Enterprise is:

  • Driven by highly engaged people focused on extraordinary customer experience & value
  • Enabled by scalable, adaptive management and learning systems
  • Sustained by continuous problem solving, coaching and learning
  • Ready to quickly Pivot and Pursue new opportunities

Capability Development Services Catalog

Tailored Workshops

Lean IT Fundamentals

Lean IT Basics
Introduction to Lean principles and practices applied to enterprise IT

Improving IT Flow
Value stream architecture design, mapping, analysis and management

Optimizing IT Performance
Disciplined problem solving: A3, Kata Kaizen and Kaikaku for continuous improvement

Lean Management Systems

Getting the Right Things Done Part I
Lean Leadership, Strategy Deployment, and prioritized execution of the improvement and innovation portfolio

Getting the Right Things Done Part II
Managers as coaches, visual management, team prioritization and workload management aligned to strategy

Getting the Right Things Done Part III
Lean Management System design and execution for scaling continuous delivery and improvement across the enterprise

Getting the Right Things Done Part IV
Data driven decision making through effective use of digitization and Big Data

DevOps and ITSM

Speed to Market
Mapping & improving the product development value stream, creating continuous delivery through Lean, Agile, Scrum, Kanban and DevOps practices

Improving IT Service Quality and Cost
Lean approach to IT Service Management, Problem Solving, Incident Prevention, and continual service improvement

Data Center Operational Excellence
Simplifying, standardizing and automating global data center operations

Other customized workshop topics upon request

Strategic Guidance

Lean/Agile/DevOps Transformation Planning and Program Design

Lean/Agile/DevOps Program Assessment, Gap Analysis & Recommended Countermeasures toward Target State

Setting the Right Targets and KPIs to Drive Improvements that Matter

Master Coaching

Senior Leader & Manager Coaching

Gemba Walks with Leaders & Managers
Hands-on learning where the work is done

Improvement Center of Excellence Coaching

Kaizen, Kaikaku & Value Stream Mapping
Coaching, preparation and event facilitation

Tailored Workshopsl

Tailored Workshops provide interactive, hands-on experiential learning, applying Lean practices to your enterprise’s challenges and opportunities.

Workshop components may be configured to your requirements, and customized as desired. Outcomes include prioritized, actionable items and visual management tools for your environment.

Strategic Guidance


Strategic guidance to help you plan and navigate your Lean Enterprise Transformation.

Master Coaching


Master coaching to help you harvest quick wins and develop your internal capabilities, so that you can scale and sustain your gains.



For each engagement we ask, "What does the customer value, what are the key problems and obstacles in their way,
and what is the best approach to help them focus attention and resources to achieve their short and long term goals?"

While every client situation and priorities are unique, most of our clients have the following goals in common:

  • Improved value to customers—internal and the enterprise end-customer
  • Improved speed to market
  • Improved stability, reliability and resiliency
  • Improved IT financial performance
  • Improved ability to align investment and execution to enterprise strategy
  • Improved capability to rapidly adapt to changing market conditions
  • Improved employee engagement to enhance internal processes and team collaboration, and develop innovative solutions to customer needs



Coaching is necessary to establish a problem solving culture

How Lean Management Systems Can Enable Agile at Scale; Steve and Karen Whitley Bell, Cutter IT Journal

A Leadership Perspective on Lean-Agile Business Intelligence; Steve Bell, Cutter IT Journal

Lean Thinking and Knowledge Work; Dan Jones and Steve Bell, Cutter IT Journal

A Simple Question Without An Easy Answer; Steve Bell, LEI Lean Post

Talking Lean with a Neuroscientist; Steve Bell, LEI Lean Post

2014 Disrupt or Be Disrupted - Lean Enterprise Institute Webinar

Understanding Lean IT: 9 things you need to know; ZDNet

Lean IT and BPM interview part 1

Lean IT and BPM interview part 2

Lean & Scrum: Complementary Methods with a Shared Lineage; Steve Bell, LEI Lean Post

Improving Information Technology Processes with Lean Principles: An Interview with Steve Bell; Doug Bartholomew, LEI Lean Post

Interview with Steve Bell at the 2012 Lean IT Summit; Hypertextual

Lean for Healthcare Organizations in South Africa: An Interview with Lean4NGO Founders Steve Bell and Karen Whitley Bell; LEI Lean Post

Lean Business-IT Integration


Contact Us

steve bell

Steve Bell

Lean IT Strategies evolved through Steve Bell's pioneering work in the application of Lean principles and practices to information technology. He is the author of three books (including the first to use the term "Lean IT") and numerous articles, recipient of The Shingo Research Prize, faculty member of the Lean Enterprise Institute and the Lean Global Network, and Senior Consultant with the Cutter Consortium.



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USA 503.789.8627


Cutter Senior Consultant



Skype Me™!

Skype: LeanITCoach


Twitter: LeanITCoach


Karen Whitley Bell

Karen brings more than 20 years’ experience in education, research, and communication in the health care industry to her work with Lean IT Strategies. An award winning author of her own book, she has collaborated with Steve since the beginning of his work in Lean IT, in his numerous articles and books, and in the development of public and private workshops. In 2013, Karen joined Lean IT Strategies full-time. She works with Steve on research, co-authoring, public speaking, and co-facilitating at clients sites to guide and support teams in evidence-based problem solving practice and the work of culture change.



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USA 503.956.4819



Lean IT Strategies